Frequently Asked Questions (FAQ)

Does PSS have a 24/7 dispatch center?

YES.  PSS has a live 24/7 dispatch officer available along with roaming supervisors.

How often does PPS invoice?

PSS will provide invoices or estimates upon request, weekly, or by episode.  You tell us.  We will accommodate.

Does PSS manage costs to our clients.

Production Security Services oversees and manages the amount of time each guard is working a particular shift.  Maintaining constant contact with our guards provides PSS to properly schedule shift changes efficiently providing additional savings to our clients.

How often does PSS make shift changes?

Based on our clients needs PSS changes guards out prior to overtime charges.  This ensures a cost savings and also provides our clients fresh, alert guards.

What Production Companies has PSS done business with?

Production Security Services staff have proudly been providing location security for over 35 years of combined security and production experience with the major studios

Is there guard consistency?

Production Security Services Operation Managers have an extensive roster of guards that have been working in production security for several years.  These guards have a long lasting relationship with PSS and this ensures lower turn over.

Can PSS provide rush guards?

Production Security Services has the ability to deploy guards typically within the hour.  PSS guards are ready and standing by.

Do PSS guards wear uniforms?

Yes. PSS guards are well groomed, and wear California Bureau of Security Services approved clean, white Class A shirts, Black Slacks, Black Shoes, Sturdy Black Bomber Jackets along with High Visibility Security Vests

How does PSS track guard times?

PSS has a highly efficient system to ensure all guard start and off times are accurate and reviewed.  PSS provides invoices with detailed shifts including dates, locations, on and off times, guard names and costs associated to that particular shift.

Does PSS have a environmental/ corporate sustainability policy and compliant with ISO 14011?

PSS is dedicated to minimizing our environmental impact and continuously improving our environmental performance. Our commitment to the environment extends to our customers, staff, and the community in which we operate. We comply with all applicable environmental regulations and strive to prevent pollution whenever possible. For example, we encourage the use of reusable water bottles on job sites. Additionally, PSS utilizes hybrid vehicles to reduce our greenhouse gas emissions. Our environmental and corporate sustainability policy is guided by recognized certification bodies and reflects our overall commitment to preserving the environment for future generations. PSS is compliant with ISO 14011.